1. PRIVACY POLICY

PRIVACY POLICY
Last updated: 8 August 2026
Artopolis Academy is committed to protecting the privacy and personal information of parents, guardians, students and visitors to our website.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry, complete an advertising form or enrol a child in our programmes.
  1. Who we are
Artopolis Academy is operated by [LEGAL ENTITY NAME].
Address: 1 Cadogan Gardens, London SW3 2RN
Email: hello@artopolisacademy.com
Telephone: +44 7720 202 059
Website: https://artopolisacademy.com
For the purposes of UK data protection law, [LEGAL ENTITY NAME] is the data controller responsible for your personal information.
  1. Information we collect
We may collect:
• Parent’s or guardian’s name
• Email address and telephone number
• Child’s name, age and date of birth
• Information about the programmes or clubs you are interested in
• Enrolment, attendance and payment information
• Relevant medical, allergy or additional support information that you choose to provide
• Communications sent to us by email, telephone, WhatsApp, social media or website forms
• Photographs and videos, where appropriate consent has been obtained
• Technical information about your use of our website, including IP address, browser information and cookies
We may collect this information through our website, Meta/Facebook and Instagram lead forms, email, telephone, WhatsApp, enrolment forms and direct communication with you.
  1. How we use personal information
We use personal information to:
• Respond to enquiries and contact parents or guardians
• Recommend suitable classes, groups or clubs
• Process registrations and manage enrolment
• Provide and administer our educational programmes
• Communicate about timetables, fees, events and important school information
• Safeguard children and support their health and wellbeing
• Process payments and maintain appropriate financial records
• Improve our services, website and advertising
• Send news and information about new classes, clubs and events where you have agreed to receive marketing communications
• Meet our legal, safeguarding and regulatory obligations
  1. Our lawful bases
Depending on the circumstances, we process personal information because:
• It is necessary to take steps at your request before entering into a contract or to fulfil our agreement with you
• We have a legal obligation
• It is necessary for our legitimate interests in operating and improving Artopolis Academy
• You have provided consent, including consent for email marketing or the publication of photographs and videos
• Processing is necessary to protect the vital interests of a child or another person
Where we rely on consent, you may withdraw it at any time.
  1. Email marketing
We will send promotional emails about Artopolis Academy’s programmes, clubs, events and news only where we have an appropriate lawful basis, including where you have given your consent.
You can unsubscribe at any time by using the unsubscribe option in our emails or by contacting hello@artopolisacademy.com.
Withdrawing consent will not affect service-related communications about an existing booking or enrolment.
  1. Children’s information
We collect information about children from their parents or legal guardians for educational, administrative, safeguarding and health purposes.
We only collect information that is reasonably necessary to provide our services and keep children safe. We do not knowingly use children’s personal information for direct marketing.
  1. Sharing information
We do not sell personal information.
We may share information with trusted service providers that help us operate our website, advertising, communications, payments, administration and educational services. These may include website hosting providers, email platforms, payment providers, Meta Platforms and professional advisers.
We may also disclose information where required by law, for safeguarding purposes or to protect the rights and safety of a child or another person.
Service providers may only use personal information for the services they provide to us and must protect it appropriately.
  1. International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with UK data protection law.
  1. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, financial, safeguarding and regulatory requirements.
Enquiry information will normally be kept for up to 24 months unless you enrol your child, request earlier deletion or agree to continue receiving marketing communications.
Marketing information may be retained until you unsubscribe or withdraw your consent. We may retain limited details on a suppression list to ensure that we respect an unsubscribe request.
  1. Security
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
  1. Cookies
Our website may use cookies and similar technologies to operate correctly, understand how visitors use the site and improve our services.
Where required, we will ask for your consent before using non-essential cookies. You can manage cookies through the cookie settings on our website or your browser.
  1. Your rights
Under UK data protection law, you may have the right to:
• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Restrict or object to certain processing
• Withdraw consent at any time
• Request the transfer of certain information
• Object to the use of your information for direct marketing
To exercise these rights, contact hello@artopolisacademy.com.
You also have the right to complain to the Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/
  1. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
  1. Changes to this policy
We may update this Privacy Policy when our services, legal obligations or data-processing practices change. The latest version will always be published on our website.
  1. Contact us
If you have any questions about this Privacy Policy or how we use personal information, contact:
Artopolis Academy
Email: hello@artopolisacademy.com
Telephone: +44 7720 202 059
Address: 1 Cadogan Gardens, London SW3 2RN
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